Residential Pricing
(all prices will be quoted before work has commenced).
All work will have a 2 week warranty (hardware will have manufacturers warranty)
IT Support:
Onsite Support ($95/hr)
Remote Support ($60/hr)
Phone Support ($60/hr)
Computer Repairs ($50 One off cost for simple fixes, $60 an hour for major fixes)
Emergency Repairs ($80 One off cost for simple fixes, $95 an hour for major fixes)
Internet and Network Setups/ Repairs ($95/hr)
Virus/ Spyware Removal ($60 One off cost)
Data Retrieval ($60 One off cost)
IT Consultation:
Advice on Purchasing Computers and Equipment (free quote)
Planning and Advice on home Setups (free quote)
Business Pricing
(all prices will be quoted before work has commenced): All work will have a 2 weeks warranty (hardware will have manufacturers warranty)
IT Support:
Onsite Support ($95/hr)
Remote Support ($60/hr)
Phone Support ($60/hr)
Computer Repairs ($50 One off cost for simple fixes, $60 an hour for major fixes)
Emergency Repairs ($80 One off cost for simple fixes, $95 an hour for major fixes)
Internet and Network Setups/ Repairs ($95/hr)
Virus/ Spyware Removal ($60 One off cost)
Data Retrieval ($60 One off cost)
Server Monitoring (free quote)
Scheduled Server Checkups (free quote)
IT Security/Backup:
Secure Backup Services (Monthly Fee) Network Security Setup and Tests (Free Quote)
IT Consultation:
Advice on Purchasing Computers and Equipment (free quote)
Planning and Advice on home Setups (free quote)
IT Projects (free quote)
Hardware and Software Integration:
Customised integration plans and implementation (free quote)
Corporate Pricing
(all prices will be quoted before work has commenced):
IT Consultation:
Onsite Information Technology Consultancy (free quote)
Server Monitoring (free quote)
Hardware and Software Integration:
Customised integration plans and implementation (free quote)
Basic Support Plan $200/Month
3 hours of free support per Month
Your own IT consultant
Instant remote support
1 hour of free phone support
24 hour response time
Monday – Friday 8 am – 5pm
Advanced Support Plan $500/Month
7 hours of free support per month
Your own IT consultant
Instant remote support
Daily server and monitoring checkups
Free offsite backup
3 hours of free phone support
Monday – Friday - 8am – 9pm
Saturday – Sunday 9am – 5pm
3 hours response time
Do not get charged extra for after hours support
Corporate Support Plan $1000/Month
12 hours of IT support
Your own IT Consultant
Instant Remote Support
Daily Server Monitoring and Checkups
Free Offsite Backup
5 hours of free phone support
Monthly review and audit of IT network and hardware
24/7 support
Do not get charged extra for after hours support.
